What planet is this guy from? Blackberry software doesn't work with Palm, Palm software doesn't work with HP Smartphones, Even versions of Nokia software only works on certain models!
In the world of SmartPhones, you have to buy software for an individual handset's OS and always have done. Google's announcement which now sees Nokia, Ericsson, HTC and Motorola all developing on the same Linux-based platform is the first attempt to unify across an Open Source environment. It's not a diversification.
As for iPhone, business apps have started to appear, so he's wrong on that score too!
Who would pay for strategy advice from Gartner based on poorly informed comment like this?
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