Digium, the company that leverages Asterisk open source software, has introduced a new family of high-definition IP phones. The phones are engineered...
Alcatel-Lucent has closed the sale of its customer-service software and contact-center business Genesys, which now needs to regroup and start working...
The U.S. Federal Communications Commission has approved an overhaul to its Lifeline program, which subsidizes telephone service for poor people, with...
One of the announcements we missed in our wrap-up from the Consumer Electronics Show (CES 2012) was news from T-Mobile on the latest feature for its...
The annual Consumer Electronics Show (CES) held in Las Vegas was very well attended with an estimated crowd of more than 140,000 and despite all the...
For those readers who found sound advice in our last newsletter delivered from Avaya on how to avoid pitfalls with unified communications (UC), we've...
As has been our custom for over a decade, today we'll look back at the predictions we made a year ago and see how well we did with our crystal ball,...